Shipping Policy
• We ship on Mondays and Thursdays, sorry for any inconvenience.
• Shipping is normally USPS Priority Mail (2-3 days) or FedEx Ground / Home Delivery (2-5 days)
• Some items like bowties and antennas are dropshipped direct from the manufacturer and take an extra 3-5 days.
• There is an extra charge for shipping to Canada or other Foreign countries.
• An order may be refused or returned due to incorrect shipping information or a country deemed not easily to be shipped to.

Returns Policy
• A Return Merchandise Authorization (RMA) number must be issued before any returns can be made. Returns sent without prior authorization will not be processed and will be returned at the customer's expense.
• Returns will be allowed only within 14 calendar days of the receipt of your product(s). This will be verified through shipping (ie., tracking number).
• An issued RMA number does not automatically imply a replacement or refund. All products will be inspected either by us or the manufacturer based on customer claims before any refunds are issued.
• Merchandise must be NEW, unused, and in original sellable condition. Merchandise showing signs of having been opened, installed, modified, mounted, scratched, painted, or defaced will not be accepted. It is the responsibility of the customer/installer to verify the correct fitment and/or vehicle application BEFORE installation. If the condition of the returned merchandise does not meet these requirements, it will be returned at the customer's expense.
• For fitment issues, the customer must first contact us for verification before a return can be authorized.
• Returns must be sent prepaid and insured by the customer. It is also recommended that a tracking number be obtained.
• Once the returned item has been received, please allow 7 working days for your return/exchange to be processed.
• Original shipping and handling charges are non-refundable; this includes shipping and handling charges incurred by Jetttstream Automotive Technologies, LLC that were not charged to the customer (such as free shipping).
• Refunds for all authorized returns are returned via the original payment method.
• These criterias are also applicable to unapproved, refused shipments.
• In certain cases, returns may be allowed for electrical equipment *at our discretion* but at a restocking fee of up to 50%.

Warranty Policy
• A "warranty" either written, expressed, or implied does not include a full-refund. Parts that are defective are warranteed which means they are replaced with working parts.
• Customer is resposible for all shipping when pursuing a warranty replacement.
• There is a fee is associated with warranty replacement transactions.
• Customer is responsible to return defective equipment--failure to do so will result in cancellation of warranty.

The Return Policy and Warranty Policy are subject to change.

Thank you,

JeTTTstream Automotive Technologies, LLC